Holiday Inn Johor Bahru City Centre, an IHG Hotel

Near CIQ, more spacious than average room and great swimming pool view!

I managed to book the room with breakfast included. The breakfast was a convenient option for my older folks and the spread is good.

The location was perfect, just a stone's throw away from CIQ. Breakfast spread was good and the room was clean and comfortable, as expected.

The location is really great, situated in Komtar JBCC Mall, directly linked to CIQ and City Square Mall. Dedicated lift in Komtar JBCC Level G to access hotel lobby at Level 8. Able to go over to City Square from Komtar JBCC at Level G (cross the road) or link bridge at Level 2. Arrived early at 11am, there was no queue, staff was friendly, registration and payment were processed smoothly, was advised to return at 3pm to collect room key. Concierge was helpful to store my luggage while I head out for the afternoon. For check out at 12pm on Sunday, it was fuss-free. There was a short queue and Concierge staff took the initiative to assist with check out, which took like 3 seconds. Room is spacious and clean. Was so dumb to have missed the air con button and activated the technician. He was very nice and helped to do a check and send the air con filter for a quick clean. Dove shampoo, conditioner, body wash, hand wash and body lotion were provided, no complaints with that. Breakfast ambience is great. Staff are welcoming and friendly. Good selection of cuisine. 3 coffee machines ensure no long waits in line. Really happy with the egg station order arrangement, i.e., write your preferred eggs and quantity on order slip to pass to chef at egg station. While eggs are being prepared, I helped myself with coffee and other food selection, before heading back to pick up my eggs. It will be even better if the eggs are sent back to our tables. I missed the makeup room service twice even though I see staff with the cleaning trolley when heading out. First was 10am to 12.30pm and 2nd time was 1pm to 4pm. I decided not to head out for the rest of the day and approached the staff at corridor to get a new towel. Later in the evening, I received a notecard with timestamp 4.40pm from staff that 'do not disturb' sign was on and he missed making up my room. I can reach out to front desk if anything is required. It's nice gesture and I appreciate that.

proximity to CIQ.. just across the CIQ bridge and also sheltered bridge it was raining very heavy and luckily the bridge links to Komtar and City Square mall great hotel if you dont drive.. we took a KTM train and was so accessible right across the station. In the same building there is Kids Republic and Chunky cat cafe to entertain kids. There is a roof top pool but rather smallish and water can get quite cold if its windy so not recommend for very young kids… if you do drive there is hotel car park at level 7.. guest rooms level only accessible by room card so pretty safe… free breakfast came with the room so value for money… breakfast was ok but pretty much the same food over 3 days… city square mall right beside the hotel also has many eateries and shops.. when tired can just head back room and rest… only thing is the cinema at city square is closed down.. we wanted to catch a movie but unable to… end up going to Molly Fantasy to play instead…